Service is the top priority at this modern boutique hotel in Beijing, China. The beautiful new guest service manager, Ally, must take charge when a mysterious American VIP arrives and wreaks havoc. But her assistant forgets to check off one vital item on the list…. the consequence may be fatal. As the night grows more fantastical, Ally must tame this beastly terror of a guest while risking her own life to protect his secret, the hotel’s reputation, and her job.